ITS Services for D-MTEC
ETH Zurich
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S4D
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MTEC Service Desk
We are your first point of contact for all questions and issues concerning IT.
+41 44 632 06 06
servicedesk@mtec.ethz.ch
WEV
F 128.1
Weinbergstr. 56/58
8092 Zürich
Account management
2 Factor authentication (2FA)
ETH user account
Guest accounts
Leaving ETH
Apple devices
Connect to a remote folder (macOS)
macOS: Recover deleted files
Add a printer (macOS)
Apple devices
Communication
Microsoft Teams
Mobile phone
Telephony
Voice mail
Zoom
Email and calendar
E-Mail distribution lists
Email certificates
Mail filter with Mailcleaner
Mailbox
Microsoft Teams
Outlook autocomplete list
Outlook calendar functions
Phishing and mail spoofing
Restore deleted emails/items
Room mailboxes
Share and delegate your mailbox
Shared mailboxes
Webmail Settings
Infrastructure
Electronic access authorisation
Projection system ZUE G 1
Wireless Presentation Solution
Linux
Connecting to the ETH Home-Directory and ETH Group-Shares
Linux overview
Login information
Office Applications
RDSNX: Connect from Linux
Applications
Network
Internet abroad
VPN
Wired network
WLAN (Wireless LAN)
Printing
Add a printer (macOS)
Printing
Printer list
Windows: Add a printer
Private device
Connect to a remote folder (macOS)
Add a printer (macOS)
Windows: Add a printer
Windows: Map network drive
Scientific IT and Projects
Code Versioning and Repository
Scientific Compute Clusters
Self Learning Ressources
Services
Academic applications
Data exchange
ETHIS
Remote desktop and remote apps
Software
Adobe CC General Order Procedure
Adobe CC on macOS
Adobe CC on Windows devices
Adobe Creative Cloud Apps
Auto recovery files
Standard managed applications
Office 365
Software catalogue
Unmanaged software
Storage
Data exchange
Group public drive
Home drive
Connect to a remote folder (macOS)
macOS: Recover deleted files
NAS nomenclature
polybox
Using external Cloud Services
Windows: Map network drive
Windows: Recover deleted files
Tips & tricks
Add a program to autostart
Auto recovery files
Enable login by face recognition
Generate Short Web Adresses (URLs)
Installing local software and fonts
Local administrator account
Open a Command Prompt(CMD) as Administrator
URL Shortener
Workplace
Being abroad
Home office
Purchasing procedures
Opening ours
Our main opening hours are
09:00 - 11:30, 14:00-16:30
If you cannot reach us outside of our opening hours, please contact the
ID Service Desk
or, in an emergency, the
Emergency Desk
Knowlege Base
Account management
(4)
Apple devices
(4)
Communication
(5)
Email and calendar
(13)
Infrastructure
(3)
Linux
(6)
Network
(4)
News
(5)
Office
(1)
Printing
(4)
Private device
(4)
Scientific IT and Projects
(3)
Services
(4)
Software
(9)
Storage
(10)
Tips & tricks
(8)
Uncategorised
(2)
Workplace
(3)
Important links
IT Knowledge Base
Useful links
IT Service catalogue
Documents and publications
Knowledge Base
Important links
We help you with …
Your ETH account
ETH start for guests
About us
People
Cost centres and Chairs
How to find us